FAQs

Our Process & Frequently Asked Questions

Service

How We Work

This is our orthotic process

We first dive into a thorough assessment and medical history

Digital gait analysis with pressure plates and even 3D gait analysis if required

Ultrasound scanning can be carried out on the day, giving us unbelievably clear pictures of injured muscles / tendons

We use 3D scanning technology to capture your unique foot shape

This 3D image is combined with the pressure plate assessment and CAD to help us engineer your bespoke orthotic

Then our milling machine with the help of CAD will produce your orthotic with amazing precision and accuracy

You will then be invited for a fitting appointment where the fit and quality is checked

All our orthotic shells come with a 5 year warranty against breakage

All our podiatrists are HCPC and Royal College of Podiatry approved

FAQs

Frequently Asked Questions

CAN I GET A SAME-DAY APPOINTMENT?

If there is the availability of course! We would normally book out quickly though so we do advise on booking your appointment in advance. You can see all our availability online. We also provide evening and weekend appointments.

Unfortunately we are unable to offer home visit appointments at present

Yes of course. All our podiatrists are trained to manage paediatric conditions from common verruca or warts to gait issues such as in-toeing, flat feet etc.

We are covered by most major health insurance companies except AXA PPP.

If you are a BUPA member you must provide a pre-authorisation code. All other insurance companies you will have to pay then claim back with your receipt.

Yes.

All new potential shockwave patients must first be assessed for suitability, this is done via a Lower Limb Injury Assessment appointment. Once this has been completed a shockwave therapy block of appointments will be booked on the day.

Reach us out

Step Towards Optimal Foot Health

Whether you’re dealing with chronic foot pain, a sports injury, or a specific condition, our team of expert foot specialists is here to provide you with the highest quality care